Shipping policy

SHIPPING POLICY

Shipping Policy For In-Stock Items
All items indicated to be in-stock are usually shipped on the same day if the order is placed and paid for before 1:00 P.M. Pacific Time (PT). In-stock items orders received after 1:00 P.M. PT may be shipped on the following business day. A confirmation email is sent once the item leaves our warehouse, and it will provide the tracking number for your shipment. Standard shipping for orders within the United States is two to three (2-3) business days via USPS Priority Mail. Buyer understands that Restoveva is not responsible for lost, stolen, non-delivered, or miss-delivered packages and that once an order leaves Restoveva's facility care and responsibility becomes that of the mail carrier.

Out-of-Stock Policy
As inventory fluctuates hourly, an item indicated as “in-stock” when you place your order may, in fact, be out-of-stock. In this event, we make every effort to notify you by email immediately that your order will be placed on backorder. The email will also provide you with information on how to cancel the order if you would prefer not to wait for the item to be in stock again. Most out-of-stock items are in stock again within three (3) business days.

Attention International Customers: International Buyer assumes ALL responsibility for Duties, Taxes, and Brokerage Fees applicable upon importation. All fees are based on the total amount purchased. Please see here (http://international.dhl.ca/exp-en/express/customs_support/duties_taxes.html) for further information. Restoveva will not authorize a refund for the product and/or shipping costs for packages that are denied upon receipt or returned by the International carrier. Orders that are abandoned are not eligible for any refund.